FAQs
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.
How big are the pockets?
They are 7" x 9". They can fit any size cell phone, passport, and money. They can also hold any of our small dice boxes.
What are the payment options?
We accept all credit and debit cards and it is processed through Square. We also accept PayPal.
How do I wear my Scarf of Holding?
Find the shorter seam that's about 6-8" from the pocket and place that at the back of the neck. The pocket should be at about your collar bone. Cross one length of the scarf over the other to create an "x" or figure 8 shape in the scarf. Bring the other end of the loop up and over your head. Arrange the scarf to either hide the pocket entirely or have it ready for easy access!
What is your return policy?
Given the nature of how scarves are worn and the current pandemic, we are not accepting returns on scarves at this time.
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If there is an issue with your order, please let us know within 7 days of receiving your order. After getting confirmation to return you will have 30 days to return the item with the supplied shipping label.
How do I wash my Scarf of Holding?
For Flannel scarves: Machine wash gentle cold, no chlorine bleach or fabric softener, tumble dry low, cool iron
For Knit scarves: Machine wash cool delicate, no chlorine bleach, tumble dry low, warm iron
For Satin and Velour: Hand wash cold, no bleach, line dry
Do you offer gift cards?
Not yet, but we're working on it!